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COVID-19 Council Updates

Our services have returned to normal.

Service Request Online

Do you have a Council related problem that requires attention?

Kerbside Collections

Week 2 begins Monday 3 August 2020


We Need To Talk

Opportunities to tell us your thoughts...

Please use any of the methods mentioned below to contact the Hauraki District Council. The main office is located in Paeroa. These details also apply to our Council Service Centres in Ngatea and Waihi.


 

For urgent issues please contact us directly by phone or in person
For emergency issues outside of office hours (8:00am - 4:30pm Monday to Friday except for public holidays)
please phone 07 862 8609 or 0800 734 834 (from within the District)

 

Fix It Service Request

If you have a council related problem that requires attention please complete a
Fix It Request

Ask It - Ask us a question

If you have a question that you can't find an answer to on our website please
Ask It here

Say It - make a suggestion or give feedback

If you have a suggestion or would like to give us feedback please use the form to 
Say It - Suggestions or Feedback

 


 

Office Hours

8:00am to 4:30pm Monday to Friday except for Public Holidays

Phone

07 862 8609

Freephone

(from within the District)

0800 734 834

Email

Email: info@hauraki-dc.govt.nz
Please note the maximum attachment size per email is approximately 15MB

Fax

Please note that while we still have Fax available we prefer the use of documents sent by email.
07 862 8607

Postal Address

Hauraki District Council
PO Box 17
Paeroa 3640
New Zealand

After Hours

For after hours emergency contact please use phone numbers above.

 

Office Locations

Paeroa Office

Hauraki District Council
1 William Street
Paeroa 3600
New Zealand

View map location

HaurakiHouse2018wide

 

Ngatea Office

84 Orchard West Road
Ngatea 3503
New Zealand

View location on Google Maps

Ngatea Office

 

Waihi Office

40 Rosemont Road
Waihi 3610
New Zealand

View location on Google Maps

Waihi Office


NZ Relay logo

For the Hearing Impaired

New Zealand Relay (NZ Relay) is a telecommunication service for people who are Deaf, hearing-impaired, deafblind, or speech-impaired. You can use NZ Relay to make telephone calls to family, businesses and government ministries.

Visit their website


If you would like to use NZ Relay to communicate with the Hauraki District Council, you can find out more by visiting the New Zealand Relay website.

Help our Customer Services Team to Help You

If you are hearing impaired but do not feel the need to use NZ Relay, please advise our Customer Service Advisors that you are hearing impaired so they can give you the appropriate assistance.